Quality Tools in the Classroom
Another component of the the Continuous Improvement Classroom is the use of quality tools with students. Quality tools can be described in simplest terms as graphic organizers with specific purposes.
Quality tools are used to:
- Collect and analyze data
- Document processes
- Identify the root causes of problems
- Implement changes
- Coordinate action steps for improvement
- Keep track of results
- Take ownership and responsibility for learning
- Make decisions based on data
Educators need to engage students in the use of quality tools to arm them with skills necessary for data driven decision making. The best way to demonstrate quality tools is to use them within the context of the PDSA cycle. In this way, students see how quality tools can be used to support continuous improvement efforts. As students become familiar with quality tools and specific uses, they begin to use them to accomplish specific tasks or gain specific information.
Quality tools are to the PDSA cycle what the hammer is to a carpenter... metaphorically speaking. Consider this example when explaining the specific purpose for using a particular quality tool: If a person needed to cut a piece of wood, he wouldn't use a screwdriver; he would use a saw. If he needed to loosen a bolt, he wouldn't use a hammer; he would use a wrench. It is important that students understand that quality tools are designed for specific uses and selecting the right tool for the job is critical. When adults model the effective use of quality tools, students are sure to see the practical application.
Learn more about quality tools online at http://intranet.cr.k12.ia.us/ActionResearch/QualityTools/index.html (contains links and resources to other quality tool sites) and see examples of student applied quality tools in the classroom.
What are your experiences with using quality tools with students? Can quality tools be simply used as graphic organizers? How can students use these tools to take responsibility for their own learning?
