Do You Use Quality to Achieve Continuous Improvement in the Classroom, School or District?
In a recent article I read titled- USING TOTAL QUALITY TO ACHIEVE CONTINUOUS IMPROVEMENT IN THE CLASSROOM, my attention was captured by the authors passion, persistance and command of his vision of quality in education. This article follows two threads in implementing total quality in the classroom. The first is empowering students to engage in continuous improvement for the betterment of the class. The second is engaging each of them in a continuous improvement process of his/her own.
The author states that... The ultimate goal of total quality is customer satisfaction. This is the real measure of whether or not the mission and goals of the classroom are being met. The quality teacher does not merely rely on hunches or hearsay as evidence of classroom satisfaction, rather, he or she designs an instrument that measures specific criteria and uses such instrument to collect data from various stakeholders.
In previous blog entries, I touched on related topics such as: Who is Your Customer?; Obtaining Stakeholder Input: Checking the Pulse of Your Organization; and How's Your Instrumentation? The article is an easy read and touches upon key issues related to quality in education. Take a look and share your comments!
Do You Use Quality to Achieve Continuous Improvement in the Classroom, School or District?
