I attended Gary Johnson's session on the joint quality and environmental auditing standard - ISO 19011:2002. Because of some shortcomings in this standard - it was written mostly for third party registration users - the USA developed a supplement for application to internal auditing and supplier auditing. The supplement was published in 2004 and is quite popular, here in the USA and around the world.
We were asked to include occupational health and safety auditing in our supplement a few years ago. The USA committees have been meeting over the last year and we now have a revised USA supplement approved and being printed. Gary thinks the new edition will be available for purchase in June or July at the latest.
The USA supplement will continue to have the full text of the approved (2002 edition) ISO 19011 standard, along with the additional guidance. The number will be ISO/ANSI/ASQ 19011S:2008. (wheew!)
This will be the first (known) auditing standard to integrate quality, environment, and safety management systems. It will, of course, be used for the revision of the baseline ISO 19011 standard, which just started the review cycle.
Dennis Arter
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Monday was a busy day.
The morning started with the usual welcoming and recognition of the many conference team members. After that, we learned about the "No Touch Order" system being used at Bayer Material Science company. Greg Babe, the CEO, took us on a journey from the disaster of first installing SAP. They realized the processes and data and work flows weren't as smooth as they first thought. Greg told us of their recovery efforts and the goal of no human messin' with the customer orders, raw material deliveries, production orders, and final shipment orders. Everything needed to work together in harmony. While they still have a ways to go, Greg told us about the 25% achievement at the Baytown, Texas, manufacturing plant, just down the road from here. As a result, customer satisfaction has greatly increased, productivity is way up, and employees are less grumpy. Seems like a really good thing.
After our Keynote address by Greg Babe, the exhibit hall opened and the conference participants flooded in. Lots of exhibitors, lots of ASQ Divisions, lots of books and flyers and ASQ staff members, all networking and exchanging business cards. It's really great to see all your friends in such a lively environment.
The first of the technical sessions started mid-morning and lasted until about 5 p.m. It is a good thing this convention center is so big, as there were certainly lots of paper sessions going on.
The day ended with receptions by the various committee and program groups. This is also the evening when many of the ASQ Divisions open up their hospitality suites. The rooms are crowded with members, member leaders, ASQ staff, and a few guests thrown in for good measure. All are talking and sharing. It's like a super family reunion.
I got back to my hotel room about 11 p.m. and crashed!
Dennis Arter
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ASQs World Conference on Quality and Improvement has two purposes to me. It is about learning what's going on in the world of Quality, what new opportunites lie out there for quality professionals and practitioners, what others inside and outside our various business sectors and arenas can share with us that will provide us opportunites to improve our businesses and ourselves. And WCQI is about people. Its about making connections with old friends and colleagues that we may not have seen since last WCQI or even longer ago and its about making new connections.
Continue reading "About Learning; About People" »
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Continue reading "A VERY busy Sunday" »
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