Saturday Events
Saturday morning started with the DAC/SAC meeting. The energy when I walked into the room was almost visible. I spent a few moments chatting with Paul Borowski, and commented about how much I felt like I was in the sitcom Cheers, where everybody knows your name.
The meeting started with a review of the Education and Training Initiative (ETI), but the focus was different from the presentation at the board meeting, which was more at the strategic level. This presentation looked at how the initiative will involve the divisions and sections and improve the delivery of education and training to our member and non-member constituents.
After a few introductions, Ron Atkinson and Mike Nichols came up to share some remarks and highlights from the board meeting. The Global Transformation Initiative was one of their key points.
Myriam Ochart from the Southeast Florida Section gave a presentation on implementing Voice of the Customer with the sections and the divisions as part of the ETI. This will be rolling forward with Train the Trainer Training (say that three times fast!).
After recognition of the Community Development staff, we had a presentation on the Global Transformation Initiative. Watch this website for additional information as this program is rolled out. I am excited to see how this is going to impact our members worldwide, and help us provide consistent service to ALL our members around the globe.
This was followed by a shorter version of the Ideas to Action Gathering on Communities. With 3 rounds of cafe style dialogue and report outs, this was a great opportunity to share ideas with other member leaders.
After lunch, we headed to the community leadership institue, to learn how to better manage our sections and divisions. After moderating most of the membership track, I shifted gears for the last track and led a session on Women in Quality and the Networks. and we had a great conversation about how to reach out to members in member units using the networks.
SMP and DMP awards were given to the sections and divisions who had achieved them. This year, there was a major process improvement in the delivery of the awards, and the awards were given during a shorter scheduled time, and then finished early. This was followed by a dinner, and networking.
Another full day - I already need more sleep!
Aimee Siegler
