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ASQ Member Michael McDermott, Seattle, Washington, works for NISH, an organization that allows him to offer his quality services to non-profit organizations to help make them profitable.
Quality Tools that Make a Difference
Plan-Do-Check/Study-Act Cycle (PDCA or PDSA) Repeat this cycle over and over to make changes and continuously improve.
Quality for Life Blog
Quality -- It's Not Just About Manufacturing Anymore - Especially not-for-profit organizations that often have to balance their desires to provide essential services with ever decreasing resources. Did you know that the Baldrige National Quality Award is not open to not-for-profit organizations?Learn more about this and other advances to...
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