Quality -- It's All Relative

Do you ever have trouble explaining to family and friends what it is you do as a quality professional?  I know that I do.  But I recently had a breakthrough of sorts.

In my effort to draw more traffic to ASQ through this blog, I started e-mailing links to it to family and friends, beyond my usual circle of quality colleagues.  (Okay, I grovelled.  I pleaded with them to read my blog and begged them to post comments.  It's not something I'm proud of.)

And to my complete surprise, my big brother read my blog.  He posted a comment.  And then, he sent me an e-mail with tips to increase my blog traffic and encouraged me to keep at it.  And, most amazing of all, he said that he'd added my blog site to his "favorites."  All I can say is that that was a quality moment!